Quality

 

Quality Minded…At SCHOTT Gemtron; we meet and exceed the stringent standards set by standards organizations, our industry and ourselves. As we reach new levels of quality, we pass our success on to you.

 

Six Sigma Quality ~ 3.4 defects per million is the most rigorous quality expectation in the industry today. SCHOTT Gemtron has achieved this in terms of continuous data. SCHOTT Gemtron has accepted the challenge of discrete data and is working to achieve this through training, close communication with our customers, continuous process improvement and Discrete Gage R&R (DGRR). The Six Sigma methodology has proven to be an extremely valuable tool in our efforts to control cost for our customers. Through a disciplined problem solving approach, which includes Design of Experiment (DOE), SCHOTT Gemtron will continue to be the top choice in quality.

 

ISO 9000 ~ SCHOTT Gemtron achieved its first ISO certification in 1994. We meet the stringent quality standards set by a worldwide federation of national standard bodies. It means that you, our client, do not have to conduct costly audits yourself. We have systems in place to produce your product right the first time, every time.

 

Total Customer Care ~ Every SCHOTT Gemtron employee is trained in TCC, our total quality management system. We put the customer first in everything. Each employee takes personal responsibility to exceed your expectations.

 

Working with the Best…SCHOTT Gemtron is the largest supplier of decorative tempered glass and molded products to the major appliance industry.

 

Our clients include:

 

BSH, Electrolux, General Electric, LG, MABE, Maytag, SubZero, Toshiba, Whirlpool, Wolf Appliance Company